Returns & Exchanges
At Providore Fine Foods, we stand behind the quality of our artisanal products and want you to be completely satisfied with your purchase. If a non-perishable item does not meet your expectations, you may return it within 30 days for a full refund or exchange.
Initiate Your Request
Contact our customer concierge team via email or our online portal with your order number and the reason for the return.
Prepare Your Package
Ensure the item is in its original, unopened packaging and place it securely in a shipping box with the included return authorization slip.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality team inspects the returned goods, we will issue a credit to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing